Last Updated: [April 23, 2026]
At Hopwin Lingerie, we respect your privacy and are committed to protecting the personal data of our customers, B2B partners, and website visitors.
This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our store ([www.hopwinlingerie.com]) hosted on the Shopline platform, or make a purchase from us.
By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
To provide you with our seamless shapewear products and custom manufacturing services, we collect the following types of information:
Order Information: When you make a purchase or request a custom sample, we collect your name, billing address, shipping address, payment confirmation details (we do not store raw credit card numbers), email address, and phone number.
Device & Usage Information: When you browse our site, we automatically collect certain information about your device, including your IP address, browser type, time zone, and cookies installed on your device. We also track which products or pages you view and how you interact with the website.
Communication Data: If you contact our customer support or B2B sales team, we collect the contents of your messages and your contact details.
We use the collected data strictly for legitimate business purposes, including:
Fulfilling Orders: To process your payments, arrange for shipping, and provide you with invoices and order confirmations.
Customer Communication: To respond to your inquiries, provide B2B quoting (proofing fees), and send shipping updates.
Fraud Prevention: To screen our orders for potential risk or fraud (in particular, your IP address).
Website Optimization: To generate analytics about how our customers browse and interact with the site, allowing us to improve our user experience and product offerings.
Marketing (With Consent): If you opt-in, we may send you emails about our latest intimate wear collections, technology updates (such as our bonded lace or jelly gel series), and special offers.
We value your trust and do not sell your personal information to third parties. We only share your data with trusted service providers who assist us in operating our business:
Shopline: Our online store is powered by Shopline. You can read more about how Shopline uses your Personal Information here: [Shopline Privacy Policy Link].
Payment Gateways: We use secure third-party payment processors (e.g., Stripe, PayPal) to handle transactions securely.
Logistics Partners: We share your shipping details with couriers (e.g., DHL, FedEx) to deliver your orders.
Analytics Providers: We use tools like Google Analytics to help us understand how our customers use the site. You can read how Google uses your Personal Information here: https://policies.google.com/privacy.
Our website uses "Cookies" and similar tracking technologies to improve your browsing experience. Cookies are small data files placed on your device. We use them to remember your shopping cart items, understand your preferences for future visits, and compile aggregate data about site traffic.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our checkout process may not function properly.
We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your personal information during transmission and storage. We will retain your Order Information for our records unless and until you ask us to delete this information, as required by tax and corporate laws.
Depending on your location (such as the European Economic Area or California), you may have the right to:
Access the personal information we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your personal data ("Right to be Forgotten").
Opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.
To exercise any of these rights, please contact us using the details below.
If you have questions about our privacy practices, need to update your data, or would like to make a complaint, please contact us by e-mail or by mail using the details provided below:
Company Name: Hopwin Lingerie Co., Ltd
Email: [www.hopwinlingerie@gmail.com]
Address: [3rd Floor 12# Industry Building, No.7 Tech. Avenue,HouJie Town,Dongguan City,GuangDong Province China]
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